SMS Terms of Service
These SMS Terms of Service (“SMS Terms”) govern SMS/text message communications from Kansas City Pain & Spine. By providing your mobile telephone number and consenting to receive SMS communications from Kansas City Pain & Spine, you agree to these SMS Terms.
1. Consent to Receive SMS Communications
If you consent to receive conversational and informational SMS communications from Kansas City Pain & Spine, you agree that we may send text messages to the mobile telephone number you provide. Consent to receive SMS messages is voluntary and is not a condition of receiving medical care, treatment, or other services from Kansas City Pain & Spine. Your mobile opt-in information and text message consent will not be shared with third parties or affiliates. We do not sell or share your SMS consent information with third parties or affiliates for marketing or promotional purposes.
2. Types of SMS Communications
Depending on your interactions with Kansas City Pain & Spine, SMS communications may include appointment scheduling communications, appointment confirmations, appointment reminders, responses to inquiries, follow-up communications, practice or service-related updates, and other conversational or informational communications related to services you have requested. Kansas City Pain & Spine does not use this SMS program to send promotional or marketing messages unless you separately provide any consent required by applicable law.
3. Message Frequency
Messaging frequency may vary depending on your appointments, inquiries, requests, and interactions with Kansas City Pain & Spine. We do not guarantee any specific number or frequency of messages.
4. Message and Data Rates
Message and data rates may apply. Your mobile carrier’s standard messaging, data, and other rates and charges may apply. Kansas City Pain & Spine is not responsible for charges imposed by your mobile carrier.
5. Opting Out
You may opt out of receiving SMS communications from Kansas City Pain & Spine at any time by replying STOP. After submitting an opt-out request, you may receive a confirmation message. No additional SMS messages will be sent unless you subsequently provide consent again, except as otherwise permitted by applicable law.
6. Help and Support
For assistance with SMS communications, reply HELP. You may also contact Kansas City Pain & Spine at (913) 358-9738 or through kansascitypainandspine.com.
7. Privacy
Information collected in connection with SMS communications is handled in accordance with our Privacy Policy. No mobile opt-in information or text message consent will be shared with third parties or affiliates.
8. Mobile Carrier Disclaimer
Delivery of SMS messages is subject to effective transmission by your wireless service provider and is outside the control of Kansas City Pain & Spine. Mobile carriers are not liable for delayed or undelivered messages. SMS service may not be available through all carriers or in all geographic areas.
9. SMS Is Not for Emergencies
SMS/text messaging should not be used for medical emergencies or other urgent medical needs. If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention. Do not rely on SMS messaging to communicate time-sensitive medical information.
10. Security of SMS Communications
Standard SMS/text messaging may not always be encrypted or secure. There are privacy and security risks associated with communicating through text messages, including the possibility that messages may be accessed by individuals with access to your mobile device or telephone account. Please use discretion when communicating sensitive information by SMS.
11. Changes to These Terms
Kansas City Pain & Spine may modify these SMS Terms from time to time. Revised terms will be posted on our website with an updated “Last Updated” date.
12. Contact Information
Kansas City Pain & Spine
12208 West 87th Street Parkway, Suite 180
Lenexa, Kansas 66215
Phone: (913) 358-9738
Website: kansascitypainandspine.com